Call me Zenny, I have been with Talking Stick Resort and Casino Arizona for 23 years, important qualities of customer service are patience and good, friendly attitude. I enjoy my work as a host with my guests.
I pride myself on giving our guest top-tier customer service while catching up with guests and helping them make fun memories. Allow me to use my knowledge, as I have worked for the enterprise since 2015 to cater to your particular needs.
I grew up in the hospitality business and now, almost 12 years here at TSR, I know the special needs of my guests and will always treat everyone how I like to be treated.
My goal is to give all players and guests the highest standard of customer service during their time at our casinos. Providing them support and service they will remember to keep coming back.
In 2015, I began my career with the company as a Retail Supervisor. Now, as a Host, my tenacity and detail-oriented nature will aid me in maintaining a high level of service and creating a memorable experience for our guests.
Joanne A. Starmer
Talking Stick & Casino Arizona strive to give everyone a world class entertainment experience. Being a part of the team for nine years has instilled this philosophy in me as well. I look forward to showing all our patrons the Talking Stick & Casino Arizona way.